Advance Your Career with Great People Skills
Do you know that people skills are one of the most important factors you need to get a job you love and to advance your career? Well it’s true. Improving your people skills will help you get a job and can help you get promoted.
In last week’s blog post we talked about the importance of education, reliability and people skills when pursuing your career path. This week we delve deeper into how to have good people skills.
Most people have an idea about what people skills are, but it’s important to have a better understanding of what it means. Good people skills include four major elements: respect, tolerance, customer service and listening skills.
Being respectful means treating everyone they way you would like them to treat you. Think before you speak. Understand others point of views and be aware of the needs of the organization above your own. It is important to treat everyone you deal with respectfully. This includes your boss, coworkers, vendors, clients and customers at all times.
Tolerance and respect are closely related. Tolerance also means treating people how you would like to be treated even if they have different beliefs and opinions than you. You can be tolerant by understanding that just because someone feels differently than you, it doesn’t mean they are wrong or bad. They’re just different.
Good customer service is important in any role, not just sales, customer representatives or receptionists who interact with clients or customers on a regular basis. Your boss, your co-worker can also be considered customers. Good customer service requires always being polite, understanding their needs above your own and doing your best to make them happy. Send them away happy and they’ll keep coming back.
Good listening skills means paying close attention to what the other person is saying, not just focusing on what you want to say to respond. If you are not sure what the person is saying, ask them to explain it a different way and listen again. Do not interrupt, wait for them to pause before you respond. When you listen before you speak, you will be able to respond more intelligently and you will be able to take direction better.
During a job interview and when you are at work it’s important to practice good people skills at all times. Use these skills consistently and you will become a valued professional who can advance in your career. The best part is that people will enjoy working with you.
Stay tuned for the next week’s blog post, we will discuss the reliability and how being reliable can help you reach your career goals.
If you are a student at LA ORT College, ask your Career Services Officer for help preparing for your job interview. If you would like to find out more about how LA ORT College focuses on your achievements, call us at 323-248-8555 or contact us today!